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Log in for Unemployment Insurance

If you’ve lost your job or have had your hours greatly reduced, you may qualify for unemployment insurance benefits. Employers may be subject to unemployment insurance.

You can apply for unemployment benefits as a worker, or to register and report wages as an employer.

Workers: Log in or apply for benefits  Employers: Manage UI Benefits Functions  TPAs: Manage UI Benefits Functions  Employers and TPAs: Manage Revenue Functions  Unemployment information in multiple languages 

Learn about unemployment insurance for workers  Step-by-step guide to filing a new claim  Reset your password  Request weekly unemployment benefits  Respond to requests for information about your claim 

Learn about unemployment insurance for workers  Employers' guide to Unemployment.mass.gov  Authorize a Third-Party Administrator  Reset your password for your employer account  Register your business with DUA 

Address

Boston Re-Employment Center (By appointment only, visit mass.gov/RECappointment to make an appointment)
2 Avenue de Lafayette, Boston, MA 02111
Directions 

Phone

Call Center Call Department of Unemployment Assistance, Call Center at (877) 626-6800

Open 8:30 a.m.–4:30 p.m., Monday–Friday. Multilingual call agents are available.

TeleCert Line (Automated system is operational, please do not transfer to an agent within the system) Call Department of Unemployment Assistance, TeleCert Line (Automated system is operational, please do not transfer to an agent within the system) at (617) 626-6338

To request weekly benefits, daily 6 a.m.–10 p.m.

The Boston Re-Employment Center Call Department of Unemployment Assistance, The Boston Re-Employment Center at

By appointment only, visit mass.gov/RECappointment to make an appointment.

Hearing-Impaired Voice Relay Call Department of Unemployment Assistance, Hearing-Impaired Voice Relay at 711
Payment Status line (Automated system is operational, please do not transfer to an agent within the system) Call Department of Unemployment Assistance, Payment Status line (Automated system is operational, please do not transfer to an agent within the system) at (617) 626-6563

Online

To access UI Online from a computer: Log in as a claimant 
NEW: Unemployment Services for Employers Portal for managing revenue functions Login to Unemployment Services for Employers 
To visit the Boston Re-Employment Center, make an appointment at mass.gov/RECappointment. 
UI Online to manage benefits functions Employer Login 
TPA Login 
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