PIA Dealership Feedback Survey
Your feedback helps us improve the EV buying experience. Please share your experience with your local dealership.
Please enter your first name.
Please enter the first initial of your last name.
Enter your email address. (Your email will not be shared)
What is your zip code?
What was the name of the dealership you visited?
How would you rate this dealer overall? (5-stars being the best)
1-star
2-stars
3-stars
4-stars
5-stars
Why did you rate this dealer less than 4 stars? (Select all that apply)
Salesperson was unable to answer my questions about incentives for EVs
Salesperson was unable to answer my questions about EV charging
Salesperson did not help me apply for EV incentives when asked
Dealer tried to switch me to a different car instead of a plug-in
Other (please state)
Other
Leave a compliment. (Select all that apply)
Knew their stuff
Great price
Treated me with respect
Valued my time
Got back to me promptly
Other (please state)
Other
Please tell us more about your experience with this dealer.
How did you hear about this dealer? (Select all that apply)
Billboard, TV or radio advertisement
PlugStar website
Internet search
At an event
Prior experience with the dealer
Referred by a family member, friend or acquaintance
Mail insert from your electricity provider
Other (please state)
Other
How did you interact with this dealer? (Select all that apply)
Phone
Email
Web chat
At an event
In person
Did you complete a purchase or lease of an EV?
Yes, I purchased or leased an all-electric vehicle
Yes, I purchased or leased a plug-in hybrid electric vehicle
No, I did not purchase or lease an all-electric or plug-in hybrid electric vehicle
Other (please state)
Other
What is the vehicle make and model you purchased or leased at this dealership (ex., Nissan Leaf or Chevrolet Bolt)?
How long ago did you purchase or lease your EV?
0-6 months
6 months to 1 year
1 year to 3 years
3 years or longer
Did you originally plan on buying an EV?
Yes
No
After interacting with a dealer, did you switch to an EV Pricing Plan offered by your power provider? (choose one)
Yes
No
Why did you choose not to switch? (Select all that apply)
I don't pay the power bill
I haven't purchased or leased an EV yet or do not plan to
The special EV rate would not result in savings
My utility does not offer special EV rates
I don't charge at home
I am waiting to be contacted by my power provider
Other (please state)
Other
Contact Information